© 2024 THE GOODMAN GROUP, LLC - ALL RIGHTS RESERVED
we envision
our mission
To enrich the quality of life by inspiring greater well-being in every individual.
The Goodman Group, a privately held company, manages senior living and health care communities, residential communities and commercial properties that provide homes and services for more than 10,000 residents and employment for over 4,000 individuals. Together, we strive to carry on Sidney and John Goodman’s legacies of leadership, growth, kindness, entrepreneurship and innovation.
At The Goodman Group, we recognize and affirm that well-being must take into account each individual and the particular identities, life stories, strengths, goals, experiences, challenges, and any other qualities that make us unique. Well-being also depends upon psychological safety, security, accessibility, space for personal expression, and a deep sense of belonging for every individual.
Our vision is thriving communities that last for generations.
We believe that a truly thriving community not only embraces and values diversity, but also intentionally builds in inclusive and equitable practices to ensure the growth and sustainability of our organization and each managed community.
Diversity, Equity, Belonging, and Inclusion are thus core elements in achieving The Goodman Group mission and vision.
Sidney A. Goodman Enterprises FoundedSidney Goodman sells his interest in Hamm's Beer stock and reinvests in the real estate business buying and managing commercial and residential properties.
John Goodman Joins CompanyWhile pursuing a business degree at the University of Minnesota, John Goodman becomes active in the family real estate business, leasing Meadowbrook Medical Building offices to doctors.
John continued to develop his career managing numerous apartment communities and eventually developed a passion for creating new models for senior living and health care communities as well as intergenerational programs that bring children and seniors together.
John's Memorial Website The Soulful CEO
Imperial Palms Apartments PurchasedResponding to a newspaper ad, the Goodmans and partners purchase Imperial Palms; beginning the master plan for The Palms of Largo campus in Largo, FL.
The Palms of Largo Campus RealizedRoyal Palms opens; realizing John’s vision to create a campus with a full continuum of care in Largo, Florida.
Intergenerational Living & Health Care, Inc. EstablishedWay ahead of its time, John Goodman plants a seed for his vision bringing seniors and children together as part of a progressive care model.
Hazeltine BoulevardCorporate office moves and expands from Sage Building to 1107 Hazeltine Boulevard in Chaska, Minnesota.
The Goodman Group Era BeginsSAGE Company becomes The Goodman Group to better encompass its diverse portfolio.
Platinum Service IntroducedThe Goodman Group launches its renowned approach to customer service, Platinum Service®, that includes twenty innovative, exceptional service standards. Unparalleled service is the focus of our team efforts and our primary personal role. We are committed to following and supporting our service philosophy.
Baldrige Journey BeginsThe Goodman Group embarks on the Malcolm Baldrige-based journey to excellence and receives the 2014 Minnesota Performance Excellence Award, Advancement Level.
Beyond the Yellow RibbonThe Goodman Group is proclaimed a Beyond the Yellow Ribbon Company for its proactive support of military service members and their families. TGG is honored to be the first long term care and residential management company in the state of Minnesota to be recognized.
Villa at Terracina Grand OpensDeveloped by The Goodman Group, this world-class center brings innovative memory care to the Terracina Senior Living campus in Naples, Florida.
A New LeaderIn April 2016, Craig Edinger is promoted to chief executive officer. Craig has the loyalty of the organization and a clear understanding of John’s enduring vision.
Gardens at Terracina Health & Rehabilitation Construction BeginsJuly 2017 marks the groundbreaking of Gardens at Terracina Health & Rehabilitation in Naples, Florida. This transitional care community combines the latest in rehabilitative care within a luxurious, healing and spa-like environment. The community will offer unique physical, occupational, and speech therapy spaces.
The Lakes at Stillwater Campus Breaks GroundIn October of 2017, we celebrated the groundbreaking of The Lakes at Stillwater. Phase one of the campus, The Lodge, is an independent, assisted living, memory care and care suites community. Phase two, Birchwood Landing, is a neighborhood of 30 independent living, two- and three-bedroom Lake Homes. Phase three, Sandhill Shores, includes 70 one- and two-bedroom luxury apartments for ages 62+.
Acquisition of Scottsdale Park SuitesLocated in Scottsdale, Arizona, Scottsdale Park Suites is a vacation rental that offers 95 residences.
Autumn Glen Senior Living AcquiredLocated in Coon Rapids, Minnesota, Autumn Glen Senior Living offers independent living, assisted living, memory care, care suites and respite care.
Gardens at Terracina Health & Rehabilitation OpensCombining the latest in rehabilitative and skilled nursing care within a luxurious, spa-like atmosphere, the transitional and skilled nursing community developed and managed by The Goodman Group, opened in Naples, Florida.
Employee Approved AwardThe Goodman Group earned an Employee Approved Award from NRC Health. The award recognizes senior-care organizations across the country for engaging and inspiring their team members.
The Lodge at The Lakes at Stillwater OpensThe Lodge, a 139-unit independent, assisted living, memory care and care suites community in Stillwater, Minnesota, celebrates their grand opening. The Lodge is phase one of three at The Lakes of Stillwater campus, developed on 50+-acres near Long Lake.
Recognized for excellence in Minnesota's property management industryThe Goodman Group and two managed communities were honored with four awards at the 24th Annual Multi-Housing Achievement in Design, Advertising and Community Support Awards. #bestTEAMever
Ridges at Peoria Senior Living added to management portfolioLocated in Peoria, Arizona, Ridges at Peoria Senior Living offers independent living, assisted living, memory care and respite care.
Emerald Springs Senior Living AcquiredLocated in Yuma, Arizona, Emerald Springs Senior Living offers independent living, assisted living, memory care and respite care.
Aspire Transitional Care AcquiredLocated in Flagstaff, Arizona, Aspire Transitional Care offers an alternative to traditional short-term care with a luxurious boutique environment.
TGG wins Customer Approved award from NRC HealthThe Goodman Group wins the 2020 Customer Approved award. This award recognizes senior-care organizations across the country for creating an outstanding care experience for their customers.
Launch of GiGi Assistant® (GiGi)GiGi is an online concierge ready to assist guests, residents, caregivers and families with community information and lifestyle offerings.
Discovery Care Centre Becomes Part of TGGLocated in Hamilton, Montana, Discovery Care Centre offers rehabilitation, long-term care and memory care surrounded by the natural beauty of Western Montana's Bitterroot Valley.
TGG Wins NRC Health Employee Approved AwardThe Goodman Group earned the Employee Approved Award from NRC Health for “Outstanding Culture.” The NRC Health Employee Approved Award recognizes senior-care organizations across the country for engaging and inspiring employees.
SatisFacts National Resident Satisfaction Awards 2019-2021The Goodman Group earns SatisFacts National Resident Satisfaction Award three years in a row. The National Resident Satisfaction Awards recognize top property management companies and communities that provide an exceptional resident experience. National Resident Satisfaction Awards winners are awarded for their company’s leadership and focus on customer service efforts, as indicated by SatisFacts Insite and Annual survey scores.
Star Tribune Top Workplace 2018 - 2023The Goodman Group earns top workplace award six years in a row. Star Tribune Top Workplaces recognizes the most progressive companies in Minnesota based on team member opinions measuring engagement, organizational health and satisfaction.
Legends on Lake Lorraine AcquiredLocated in Sioux Falls, South Dakota, Legends on Lake Lorraine offers independent living, assisted living and memory care and gets its namesake from the beautiful lake out front of the community.
Putting you at the heart of everything we do.®
Platinum Service® is our customer service philosophy and the cornerstone of our organization, which continually inspires an unparalleled level of service that we are committed to providing each and every day.
Our 20 Platinum Service® Standards
I place our residents at the center of everything I do, personalizing my services to meet their preferences.
I build lifetime relationships with our residents by creating memorable experiences.
I am proactive in my service approach and focus on anticipating the needs and desires of our residents.
I take ownership of service excellence and offer solutions to achieve positive results for our residents and fellow team members.
I am always considerate and treat residents and fellow team members with dignity and respect.
I enjoy what I do. I have a warm, caring and positive attitude that makes our communities great places to live and work.
I never say “no” to an opportunity to serve our residents and to improve their living experience.
I understand that safety and security is everyone’s responsibility and I ensure that concerns are promptly reported and addressed.
I am responsible for always providing a clean, well maintained and pleasant environment for our residents, guests and team members.
I follow our appearance and grooming standards to create a positive impression and to support our image.
I am prompt and responsive. I complete my commitments with competence, showing my professionalism and dedication.
I respond to each resident’s style and cues. I adjust my pace and service delivery accordingly.
I play a critical role in reporting and resolving service concerns and promptly follow up to ensure resident satisfaction.
I am respectful of our residents’ personal time and privacy. I understand the importance of confidentiality within our community, directing inquiries to management.
I understand the importance of proper communication. The words I use in all forms of communication, written, verbal and nonverbal, are aligned with our image.
I am always eager to help, stepping out of my primary duties, to assist our residents and fellow team members.
I am committed to my ongoing development. Knowledge and skills are essential in creating a great experience for our residents.
I am responsible for the quality of the work environment and I am valued when I share ideas, feedback and opinions in a professional manner.
I am a leader and I lead by example. I am a good steward of the environment and a role model both at work and in the greater community.
I am an ambassador for our company and continually promote our services. I always conduct myself with integrity and uncompromising values.
We are focused on enriching lives one environment at a time.
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